Rental Cancellation Policy
Once a rental order is placed by the customer, either by telephone or via the internet, then this 'Rental Cancellation Policy' will be in effect. Cancellations of rental orders prior to the scheduled shipment of said orders will incur a $50 cancellation fee which shall be charged upon receipt of cancellation request. Cancellations will only be accepted by telephone at 1-888-721-7887 and the customer must obtain a cancellation number form an SPS staff member at that time. Cancellations requested after rental orders are shipped shall not be refundable under any circumstance. No part of a shipped rental order will be refundable including shipping and any purchased airtime.